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Featuring training for healthcare workers, professional carers, REALTORS® and families

through Pivotal’s W.R.A.F.T.  programs, The Ashby Memory Method™ and the MASTER-Accredited Senior Agent programs.

LTC/Retirement Training

Training for Long Term Care and Retirement Communities

LTC/Retirement Training

Pivotal provides training and education to workers in eldercare specifically delivering Ministry of Health Long Term Care (MOHLTC) Mandated Policy and Procedure for the Long Term Care and Retirement Home industries. Pivotal’s programs provide measurable results that meet or exceed Ministry standards. Pivotal’s unique programs include: W.R.A.F.T. (wounds, restraints, abuse, falls, training), F.A.C.E. (friendly, aging, community, environments) as well as distribution of The Ashby Memory Method™ through the Not-For-Profit Canadian Seniors Association.

AMM™ Ashby Memory Method - Families

Empowering caregivers delivering measurable programs for Dementia & Alzheimer’s.

AMM™ Ashby Memory Method

Developed by Dr. Mira Ashby and delivered by the Alzheimer’s Innovation Institute of Alberta, Pivotal is poised to offer the program to professional and family cargeivers. Designed for the delivery of understanding who the person is. The program works with customized modules for personal effectiveness and improved quality of life. The program’s training is available for family carers as well as professional caregivers.

AMM™ Allied Facilitator:

Pivotal's designation to offer the AMM™ program within a practice

AMM™ Allied Facilitator:

A combination of on-line and full day courses designed for professionals managing cognitive & intellectual (dis)abilities. Discover the basics of People centred care in addition to training of The Ashby Memory Method™ program and certification. Designed for professionals with previous experience in working with Alzheimer’s and Dementia clients.

Senior Transitions and real estate

Specific training for REALTORS working with older adults and their parents in transition

Senior Transitions

Offering a network of consulting and real estate services across Canada, The Pivotal MASTER-ASA program delivers specific education to individuals and organisations working within the senior transition market. Pivotal;s network offers families specif solutions when facing the transitioning of an older adult.
P. What is the importance of advanced education and training in the delivery of services in Long Term Care?

I.M. Healthcare providers, whether in emergency care, long term care, or home care roles are working in an ever changing environment.  There needs to be both recognition of this as well as accommodations built into the workplace that promote and encourage life long learning and skills improvement for those in the healthcare sector.

Irene Mathyssen, Incumbent MP for London-Fanshawe, 
NDP Candidate for London-Fanshawe, 
NDP Caucus Chair & Critic for Seniors Issues.
P. There is a greater demand on the psychosocial knowledge and skill sets required for all of our Healthcare workers in the current industry due to the multiple diagnosis and prognosis of residents. What is the importance of advanced education and training in this respect.  Always Event/Experience in person centered care.

I.M. We cannot continue to allow mental health to be the “forgotten” aspect of healthcare. That must include providing ongoing training and skills development which provides healthcare workers with both a broad based understanding of “cultural care” as well as recognizing the signs of mental health issues and skills to deal with those additional challenges.

Irene Mathyssen, Incumbent MP for London-Fanshawe, 
NDP Candidate for London-Fanshawe, 
NDP Caucus Chair & Critic for Seniors Issues.
P. What is the importance of government strategy in improving the training and skill set of healthcare workers, particularly in light of the ongoing demands placed on them by society?

I.M. It is vital that a comprehensive national healthcare strategy is used as the guide to delivering healthcare services because of the increasingly complex nature of care delivery. A national strategy must of course allow for flexibility in local service delivery. Service in Toronto is of course going to look different than service in a small community like St. Mary’s or Dresden for example. But an overall strategy is important to set out a balanced approach to hospitals care, home care, long term care, with a clear set of standards of care to be met. A health strategy must also include promoting healthy living, incorporate meeting the needs of those suffering with dementia, and a pharmacare strategy to ensure that prescription drug costs are not a barrier to peoples’ health.

Irene Mathyssen, Incumbent MP for London-Fanshawe, 
NDP Candidate for London-Fanshawe, 
NDP Caucus Chair & Critic for Seniors Issues.
As a caregiver (family, friend or professional) your perspective is important to us. Your input will assist in furthering future development of programs.
Please help by taking this short on-line survey about your early experiences and challenges facing Alzheimer’s and Dementia
A Caregiver's Perspective, Click here