Featuring advanced learning methodologies through the W.R.A.F.T., and People Centered Care, including the renowned Ashby Memory Method™, Pivotals’ programs are designed for positive outcomes in working with Dementia and Alzheimer‘s symptoms.
W.R.A.F.T. Pivotal Aging Innovations training program of Wounds-Restraints-Abuse-Falls-Training.
The way to achieve this goal is through:
- An ongoing, province-wide commitment to the health and well-being of Ontarians living in long-term care homes; and
- Collaboration and mutual respect among residents, their families and friends, long term care home licensees, service providers, caregivers, volunteers, the community and governments.’ http://www.health.gov.on.ca/en/public/programs/ltc/docs/ltcha_guide_phase1.pdf
It is with this mandate that Pivotal Aging Innovations delivers current training in an interactive, informative, respectful and cost effective manner, while offering measurable results and accountability when facing government inspection and non-compliance “
Your Challenges
Our Solutions
- Reactive delivery of government mandated regulations. Crisis management in meeting government regulations within the required timeframe and proper documentation.
- Proactive strategy incorporating 10 regulatory teachings. Adds responsive programs using AMM. AMM provides improved responses over GPA technique. Resolved disciplinary action by MOHLTC. Improved Crisis Management.
- Conflict/Behaviour. Insufficient training/resources. Complaints, disciplinary action and Union challenges.
- Participants receive resources to better assist behavioural issues. Reduced # of incidents between Staff-Resident, Resident-Resident, Resident-Staff. (Clinical Response Forms).
- Inefficient use of Staff Educators. Part-time educator or pulled staff. On-line module training – Dry, dissociated learning, usually done during lunch/breaks/off time.
- Tracking tools. Consistency in reporting and documentation of training elements. Current Evidence Based Research and regulatory training. Policy and Procedures meeting Inspection and Protocols. Improved time and use of Staff.
- Employee training. Inconsistent training due to staff funding, crisis timing and turnover. Who’s at fault?
- Timely training. Bulk training. Grass roots feedback. Implementation of Government regulation and legislation. Eliminates the SHAME-BLAME-RETRAIN model. Increases staff’s confidence.
- High turnover. Overstressed Administrators/Educators.
- Providing timely documentation of current training status allowing for performance and improvement feedback. Improved workload and allocation of time.
- Union. Qualified trainers? Providing training. Proof of providing resources to members.
- Qualified trainers. Documentation and management of education regulations. Guarantee delivery of policy/education. Improved allocation of Union fees/funds.
- High costs of training and replacement staff. 1 way learning. Lack of interaction. No room for feedback, questions or real life scenario review. Single day training cost.
- Interactive learning – improved retention. Re-allocation of Education fund savings. Undivided training. Time slot allocation frees up replacement staff transitions from Resident Care Areas.
- Bill 140. LTC Act.
- Focused training. Proper use of employee ‘off time’
- Bill 168. MOL.
- Reduced risk and liability of criminal negligence.
This also demonstrates employee status regarding training, providing improved tracking for Employer and Union bodies.
All graduates shall receive a certificate of Completion.

Retirement Homes
Pivotal Aging Innovations offers to provide all the quality and delivery of required training with the added benefit of offering increased revenue through our AMM LEADERSHIP program.
Pivotal Aging Innovations brings Healthcare professionals to the forefront through empowerment, education and innovative techniques benefiting Retirement organizations, Caregivers, Health professionals, MOHLTC, RHRA, Patients, Clients and Families.